Hanoia Vietnam buying agent

This article is independent and not affiliated with Hanoia. Trademarks belong to their respective owners. We are not an authorized dealer.

Hanoia pieces in Vietnamese boutiques are often easier to pin down than a foreign site with the wrong stock. Vietnam Buying Agent buys from the retailer you choose. We are independent of Hanoia.

Hanoia is a Vietnamese lacquer house dated to 1997 in Binh Duong, co-founded by Nguyen Thi Nhung and partners. Handbags and small objects use traditional lacquer, with workshops in the north and the south and boutique sales in Ho Chi Minh City. Send the style name and color. Lacquer can scratch, so say if you want extra wrap. We buy the retail piece that can be delivered inside Vietnam. We are not Hanoia and we do not hold a private allocation. Prices are typed in VND and approved in USD.

What we actually do

Start on the order form with the product link and the VND price you saw. We open the Vietnamese page, confirm the seller can deliver inside Vietnam, and check size, color, and whether a bundle changed. Then we write the item lines and the service fee on your order page in USD. Nothing is paid until you approve that record. Our warehouse in Vietnam receives the goods only because we bought them. If a listing is Vietnamese only, a screenshot in the order comments is enough for us to match the title.

Service fee and the two payments

Read the service fee on pricing before you send a cart. When we build your order page, the item total and the service fee both show in USD. That is the first payment, and it happens before we pay the Vietnamese seller. Shipping is a later bill. Once the goods are in our warehouse and weighed, we write a second USD amount. The shipping calculator is only a planning aid. You still enter the shelf figure in VND. We do the conversion and show USD.

Combine sellers, then ship once

A phone from one Ho Chi Minh City shop and coffee from another do not need two international labels. Ask us to hold pieces at the warehouse. We combine them when the products and the paperwork allow it. Fish sauce, other liquids, and bulky appliances may still need their own cartons. Service fee rules stay on pricing. Rough weight bands are on the shipping calculator. Final shipping is the weighed parcel, written in USD. Enter the merchandise in VND so the first approval stays honest.

Details that save a rejected order

Tell us if the item is a gift, if it must stay sealed, or if Vietnamese-only packaging is a problem. We can photograph a label before export when you ask in the order comments. Appliances sold in Vietnam are usually 220V, and plugs may be Type A or Type C. They may not match your wall. Humidity and heat are hard on chocolate bars, lip balm, and some creams. Mention that if the goods will sit before the second payment. We buy only the item you approved, matched to the listing that day.

If you are still choosing a lane, these Vietnam pages sit beside this one: How Hanoia Started, How Trung Nguyen Started, and Vietnam Buying Agent International Shoppers.