How Hanoia started

This article is independent and not affiliated with Hanoia. Trademarks belong to their respective owners. We are not an authorized dealer.

This is a short, independent history of Hanoia. It is not a catalog, and Vietnam Buying Agent does not speak for the brand.

Hanoia dates to 1997 in Binh Duong, a province long known for lacquer workshops. Nguyen Thi Nhung and her partners built a house that puts Vietnamese lacquer on handbags and small objects, with work in the north and the south and a boutique presence in Ho Chi Minh City. The craft is slow. A color can take many coats. This page is an independent history, not a catalog. A current piece still needs a product name, a VND shelf price, and your USD approval on the order page before we buy.

From Vietnamese checkout to our warehouse

Vietnamese sites often want MoMo, ZaloPay, VNPay, a local bank app, or cash on delivery. A card issued abroad often fails that screen. Vietnam Buying Agent pays the domestic checkout after you approve USD lines. The seller then ships to our warehouse in Vietnam. We check the box against the order page. If a promo dies or a bundle swaps, we stop and write the new cart in USD. We do not quietly pay a higher VND total. Public holidays around Tet slow domestic couriers.

Service fee and the two payments

Read the service fee on pricing before you send a cart. When we build your order page, the item total and the service fee both show in USD. That is the first payment, and it happens before we pay the Vietnamese seller. Shipping is a later bill. Once the goods are in our warehouse and weighed, we write a second USD amount. The shipping calculator is only a planning aid. You still enter the shelf figure in VND. We do the conversion and show USD.

Combine sellers, then ship once

A phone from one Ho Chi Minh City shop and coffee from another do not need two international labels. Ask us to hold pieces at the warehouse. We combine them when the products and the paperwork allow it. Fish sauce, other liquids, and bulky appliances may still need their own cartons. Service fee rules stay on pricing. Rough weight bands are on the shipping calculator. Final shipping is the weighed parcel, written in USD. Enter the merchandise in VND so the first approval stays honest.

Details that save a rejected order

Tell us if the item is a gift, if it must stay sealed, or if Vietnamese-only packaging is a problem. We can photograph a label before export when you ask in the order comments. Appliances sold in Vietnam are usually 220V, and plugs may be Type A or Type C. They may not match your wall. Humidity and heat are hard on chocolate bars, lip balm, and some creams. Mention that if the goods will sit before the second payment. We buy only the item you approved, matched to the listing that day.

From the workshop story to a real purchase

History explains why shoppers look for Hanoia in Vietnam. It does not reserve stock. When you want a current piece, send the Vietnamese product link or a boutique note. We check domestic availability, write USD item lines and the service fee, and ship after you approve both payment stages. See pricing and the shipping calculator. The form still takes VND. We do not treat a brand biography as a reservation.

A few related notes on shopping from Vietnam are Phuc Long Vietnam Buying Agent, Vinamilk Vietnam Buying Agent, and Bitis Personal Shopper Vietnam.