Hanoia personal shopper Vietnam

This article is independent and not affiliated with Hanoia. Trademarks belong to their respective owners. We are not an authorized dealer.

For Hanoia, send a photo, a boutique name, or a product link. Vietnam Buying Agent checks whether a shop in Vietnam can supply it, then writes the USD total for your approval.

Hanoia is a Vietnamese lacquer house dated to 1997 in Binh Duong, co-founded by Nguyen Thi Nhung and partners. Handbags and small objects use traditional lacquer, with workshops in the north and the south and boutique sales in Ho Chi Minh City. Send the style name and color. Lacquer can scratch, so say if you want extra wrap. We buy the retail piece that can be delivered inside Vietnam. We are not Hanoia and we do not hold a private allocation. Prices are typed in VND and approved in USD. Confirm size, metal, or leather color in order comments before you approve payment.

From Vietnamese checkout to our warehouse

Vietnamese sites often want MoMo, ZaloPay, VNPay, a local bank app, or cash on delivery. A card issued abroad often fails that screen. Vietnam Buying Agent pays the domestic checkout after you approve USD lines. The seller then ships to our warehouse in Vietnam. We check the box against the order page. If a promo dies or a bundle swaps, we stop and write the new cart in USD. We do not quietly pay a higher VND total. Public holidays around Tet slow domestic couriers.

Prices you type, prices we write

A Vietnamese listing shows VND. Your order page shows USD. You keep the shelf number you saw. We keep the service fee, the invoice lines, and the later shipping bill in one currency you can approve. The rules sit on pricing. Use the shipping calculator only to sketch weight, not as the final bill. A Tet markdown or a marketplace voucher can die at the payment screen. We rewrite the live total in USD before you pay.

Shipping after we have the goods

Domestic delivery brings the purchase to our warehouse in Vietnam. International shipping starts only after you approve the second stage. Weight, carton size, and the destination change the carrier price. We do not promise a fixed worldwide rate here. The shipping calculator is a guide, and the service fee rules stay on pricing. Duties and taxes at your border are yours to plan for. We never call a box duty-free. Ask us to combine eligible sellers into one outbound carton. You type VND on the form. The weighed shipping total is written in USD.

What we will not pretend

Vietnam Buying Agent is an independent buying service. We are not the seller, and we do not rent you an address for parcels you bought yourself. If Hanoia is out of stock, restricted, or priced far above the VND figure you typed, we say so on the order page before any charge. Tet and other Vietnamese holidays slow couriers. We pass along the delay the retailer gives us. You can decline the order if the new timing does not work. USD lines on the order page are the record we pay against.

What to send a personal shopper

Paste the URL, name the size, and add a screenshot if the page is busy or only in Vietnamese. Write the VND price you saw. If you want a mall associate in Ho Chi Minh City or Hanoi to match a photo, say that plainly. We reply on the order page in USD. We do not buy a near match unless your order comment allows it. Service fees stay on pricing. Shipping estimates stay on the shipping calculator.

A few related notes on shopping from Vietnam are How Hanoia Started, How Vinamilk Started, and Buy From Lazada Vietnam Ship Internationally.